Contact

Talk to a person, not a ticket number.

No call centre, no queue, and nobody ringing you back about something you did not ask. Tell us how you run and we will show you CrewBase set up on your own jobs. Or just ask the question you came with.

Worth telling us Three things
  • How many on the booksThe only thing your plan depends on
  • What you are running nowPaper dockets, a spreadsheet, or another system
  • How much plant you haveIt is not metered, but it tells us what to show you
Then we can answer properly Instead of three emails working out what you meant.
Either way No sales call The trial does not need us
What is worth putting in the first message.

The problem

Getting hold of a software company is its own job.

You have got one straight question about whether it suits the way you run. What you get back is a form, a reference number, and a phone call three days later from somebody who cannot answer it.

A form and a number

You type the whole thing out, get an automated reply with a reference on it, and no way of telling whether a person has read a word of it.

Handed to a salesman

You asked one question. Now you are in a follow-up sequence, and the bloke ringing you works off a script that does not have your answer on it.

Explaining your own trade

Whoever picks it up has never stood in a yard at six in the morning, so you spend the first ten minutes teaching them your job before you can ask about theirs.

How to reach us

Send it here and it goes straight to a person.

Not to a queue, not to a partner, and not to somebody who has to go and find out. Put your address in and the answer comes back to it.

This is the address the reply comes back to.

Roughly how many are on the books, what you are running now, and how much plant. That is usually enough to answer it in one reply.

This form is not switched on yet, so the button will not send. Email us instead. The address is just below.

Email support@crewbase.com.au and the answer comes back to your inbox.

Where it goes

It lands in an inbox a person reads, not a queue and not a ticketing system. The reply comes back to the address you put in, so it carries on as an ordinary email.

You are not signing up to anything

Sending this does not start a trial and does not create an account. It is a message and that is all it is.

You do not have to reach us at all to get started. The trial opens without a conversation, and the walkthrough is there afterwards if you want one.

The walkthrough

Your jobs on the screen, not a demo.

We set it up the way your business would actually use it. Your crews, your sites, your machines. Then you can see whether it survives a wet week and a breakdown, which is the only test that matters.

Set up the way you run

Not a sample company with tidy data. Your crew names, your sites and your plant, so what you are looking at is your own week.

Bring whoever does the payroll

They will have the best questions, and they are the one who finds out on the Monday whether any of this actually worked.

A straight no is a fine answer

If CrewBase does not suit how you run, we will tell you that on the call rather than sell you a year of it and find out later.

Questions

Worth knowing before you get in touch.

No, and it would only slow them down. Workers don't sign themselves up, they get set up by the business they work for. So if one of your blokes can't get in, the person who put him on is the one who can sort it, not us.

No. Seven days free, no card, no contract, and no sales call to get started. The walkthrough is there if you want it, not a step you have to clear first.

That is what the walkthrough is for. We set it up with your crews, your sites and your machines on it, so you are looking at your own week rather than somebody else's demo.

Ask us anything.

You will not get a reference number and you will not get chased. If it is not right for the way you run, we will say so and that will be the end of it.

7 days free. No card, no contract.